Observe

Real-Time Monitoring & Alerting

Proactive health checks, synthetic tests, and intelligent alert routing — we build monitoring systems that detect degradation in seconds and page the right engineer with full context, every time.

Your users shouldn't be your monitoring system.

If the first sign of an outage is a customer complaint on Twitter, your monitoring has already failed. Too many teams rely on reactive alerting — dashboards nobody watches, thresholds set once and never tuned, and on-call rotations where every page feels like a false alarm.

CBM builds monitoring that works proactively. Synthetic tests simulate real user journeys around the clock. Health checks run from multiple regions with consensus logic. Alerts fire only when they matter — grouped, de-duplicated, and routed to the right person with a runbook attached.

99.95%

Average uptime across monitored client environments

45s

Median time-to-detect for critical service degradation

80%

Reduction in alert noise after tuning engagement

Network operations center with real-time monitoring dashboards showing uptime, latency heatmaps, and global availability

What We Deliver

Detect, alert, and remediate — automatically

From synthetic probes to automated runbooks, we cover the full monitoring lifecycle — so your team spends time building features, not fighting fires.

🖥️

Synthetic Monitoring

Simulated user journeys running 24/7 from global probe locations — know your checkout, login, or API is down before a single real user is affected.

💓

Health Checks & Uptime

HTTP, TCP, DNS, and gRPC health checks at 30-second intervals with multi-region consensus — eliminate false positives while catching real outages instantly.

⚡

Real-User Monitoring (RUM)

Browser and mobile performance telemetry — Core Web Vitals, page load waterfalls, JS errors, and session replays tied directly to backend traces.

🔔

Intelligent Alerting

Multi-signal alert rules with anomaly detection, seasonality awareness, and composite conditions — alert on what matters, silence what doesn't.

📟

On-Call & Escalation

Automated rotation schedules, tiered escalation policies, and acknowledgement tracking — the right engineer gets paged, every time, with full context.

📋

Runbook Automation

Auto-triggered remediation playbooks for known failure modes — restart pods, scale capacity, or failover DNS before a human even opens a laptop.

Intelligent alerting escalation flow with decision tree routing alerts to the right on-call engineer

How We Work

From noisy dashboards to signal-driven operations

01

Coverage Assessment

We map every critical path — user-facing endpoints, background jobs, third-party dependencies, infrastructure — and identify what's monitored, what's missing, and what's noisy.

02

Monitor Design & Build

Health checks, synthetic tests, RUM instrumentation, and golden-signal dashboards — each monitor scoped to an SLO with clear ownership and severity.

03

Alert Tuning & Routing

Composite alert rules, intelligent grouping, de-duplication, and escalation chains configured across PagerDuty, Opsgenie, or Slack — zero alert fatigue from day one.

04

Operate & Improve

Monthly noise audits, SLO reviews, new-service onboarding, and runbook expansion — your monitoring evolves as fast as your product.

Technology

Best-of-breed tooling. Zero vendor lock-in.

We integrate with the monitoring and incident platforms your team already trusts — or help you choose the right stack from scratch.

Uptime

  • Pingdom
  • Checkly
  • Uptime Robot
  • StatusCake
  • Blackbox Exporter

Metrics

  • Prometheus
  • Datadog
  • Grafana Cloud
  • CloudWatch
  • Azure Monitor

RUM

  • Datadog RUM
  • Sentry
  • New Relic Browser
  • Dynatrace
  • Faro

Alerting

  • PagerDuty
  • Opsgenie
  • Grafana Alerting
  • VictorOps
  • Rootly

Status Pages

  • Statuspage.io
  • Instatus
  • Cachet
  • Better Stack
  • Oh Dear

Automation

  • Rundeck
  • PagerDuty Automation
  • AWS SSM
  • Ansible
  • Custom Webhooks

Ready to stop finding out about outages from your users?

Tell us about your stack. We'll audit your monitoring coverage, design an alerting architecture, and give you a clear rollout plan — no obligations.